Citizenm Chicago Downtown Hotel

4-star hotel in Chicago Loop with iPad-controlled rooms and 24/7 canteenM dining

Prime Location in Downtown Chicago

The Citizenm Chicago Downtown Hotel sits in the Chicago Loop with a location score of 9.7 for central accessibility. Ohio Street Beach is a 19-minute walk from the property, and Shops at Northbridge are 700 metres away. The Art Institute of Chicago is less than 1 km from the hotel, putting major attractions within easy reach.

Smart Rooms with Tablet Control

Each King Room at citizenM Chicago Downtown comes equipped with an iPad that controls lighting, curtains, TV, and room temperature. The rooms feature ultra-comfortable Vittra furniture and blackout blinds for privacy. Guests manage all room settings from the bed or phone, with options for mood lighting and chromecast to the TV.

24/7 Dining at canteenM

The on-site canteenM serves international cuisine and offers vegetarian options for lunch and dinner, open around the clock. A buffet breakfast is served daily starting at 6 AM, featuring fresh and healthy food with some indulgent choices. The bar provides a space for drinks, with a self-serve water tap offering still and sparkling water.

Business and Convenience Services

The hotel has a 24-hour front desk, a business centre, and meeting/banquet facilities for corporate guests. Express check-in and check-out kiosks allow self-service, while luggage storage is free for early arrivals or late departures. A shared lounge and TV area on the 4th floor offers space to work or relax with complimentary WiFi.

Sustainability and Accessibility

CitizenM Chicago Downtown focuses on modern sustainability practices, including energy-efficient room controls and reduced housekeeping schedules. The property is wheelchair accessible, with allergy-free rooms and facilities for disabled guests. Non-smoking throughout, the hotel provides 24-hour security with CCTV in common areas and key card access to floors.

• Location: 9.7 location score, steps from Millennium Park
• Rooms: iPad-controlled King Rooms with Vittra furniture
• Dining: 24/7 canteenM with international cuisine and breakfast buffet
• Technology: Smart room controls via tablet and phone
• Service: Express self check-in and 24-hour front desk